Privacy Policy

Effective Date: January 18, 2025

At EmberGlow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when you interact with our website or services.

Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and payment details provided during transactions or inquiries with EmberGlow.
  • Non-Personal Information: Browser type, IP address, and website usage data to improve your browsing experience and optimize our services.

How We Use Your Information

  • To process and fulfill orders for fireplaces.
  • To respond to customer inquiries and provide personalized support.
  • To send updates, promotional offers, and product announcements from EmberGlow.
  • To improve the functionality of our website and enhance user experience.

Sharing Your Information

We do not sell or rent your personal information. However, EmberGlow may share your data with:

  • Service Providers: Trusted partners assisting with payment processing, shipping, and website operations.
  • Legal Authorities: When required by law or to protect the rights and safety of EmberGlow and its users.

Data Security

EmberGlow uses industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. However, no online platform is entirely risk-free. We encourage you to take precautions when sharing sensitive information.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.

Your Rights

  • Access and Update: You can access and update your personal information at any time.
  • Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in our communications.
  • Data Deletion: You may request the deletion of your personal data by contacting us directly.

Changes to This Policy

EmberGlow reserves the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting on our website.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
Phone: (212) 555-0123
Email: support@emberglow.com

By using the EmberGlow website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting EmberGlow!