Payment Policy for EmberGlow

Effective Date: January 18, 2025

At EmberGlow, we strive to provide secure and convenient payment options to ensure a seamless purchasing experience. This Payment Policy outlines the terms and conditions for transactions made on our platform.

Accepted Payment Methods

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Online Payment Gateways: Payments are securely processed through trusted online payment platforms such as PayPal.
  • Other Payment Options: Additional payment methods, such as bank transfers, may be available during checkout.

Payment Security

  • All payments are processed using encrypted, secure payment gateways to protect your personal and financial information.
  • EmberGlow does not store your payment information. Your sensitive data is handled in accordance with industry-standard security protocols.

Payment Terms

  • Full payment is required at the time of order placement. Orders will not be processed until payment is confirmed.
  • Prices are listed in USD and may include applicable taxes, fees, and shipping costs.

Taxes and Additional Fees

  • Sales tax will be applied based on your shipping address and local tax regulations.
  • Any additional fees, such as customs duties (for international orders), are the responsibility of the customer.

Failed or Declined Payments

  • If your payment is declined, please verify your card details or contact your financial institution for assistance.
  • For further support, please contact EmberGlow at (212) 555-0123 or email support@emberglow.com.

Refunds and Disputes

  • Refunds are processed in accordance with our Refund and Returns Policy.
  • For payment disputes or concerns, please contact us immediately for resolution.

Contact Us

For any questions or concerns regarding payments, please contact:
Phone: (212) 555-0123
Email: support@emberglow.com

By completing a transaction with EmberGlow, you agree to the terms outlined in this Payment Policy. Thank you for choosing EmberGlow!